About Us
Empowering you to live your best life.
20+
Years of experience
500+
People supported
30+
Dedicated support professionals
Centred Care Collective was founded on a simple but powerful belief: every person deserves to feel safe, respected, and supported to reach their full potential. We provide high-quality disability and community support that upholds your dignity, choice, control, and wellbeing.
Five Sparrows Wellbeing is built on genuine empathy and the deep belief that you are exactly where you need to be.
STA and SIL Accommodation Options
Here at Ravensfield Respite, our approach to matching, placing, and supporting people in independent living situations is unique. We understand that no two people are the same, and our personalities, traits, and hobbies are what make us who we are.
We currently have vacancies for single and multiple night stays for both males and females aged 18yrs and over.
- Accessible & clean facilities
- Passionate caregiver team
- Bring your own furniture, or we can provide it
- Matching personalities to the perfect home
Meet Chantel (Our Story)
Built on empathy, shaped by lived experience.
Meet Chantel
I'm Chantel, founder of Five Sparrows Wellbeing and a registered counsellor with over 10 years' experience supporting individuals, young people and families.
I provide a warm, compassionate space where you can feel heard and supported through life's challenges, including anxiety, burnout, grief, relationships and chronic illness.
My approach is personalised, practical and collaborative. Together, we'll explore what matters to you and work towards meaningful change and greater wellbeing.
Qualifications & Experience
Advanced Diploma of Counselling
Registered ACA Counsellor
3 years in private practice
Australia-wide phone and video counselling
Faith-informed counselling is also available for those who wish.
Our Principles
We believe in doing small things today for a brighter tomorrow. We offer compassionate, holistic counselling via secure video and phone, making it easier to access support wherever you are.
At Five Sparrows Wellbeing, we know that meaningful change doesn't happen overnight. Whether you're facing anxiety, burnout, relationship challenges, grief, or simply feeling stuck, we're here to provide a safe, supportive space where you can explore what's happening and move forward with confidence.
What we believe
Everyone deserves support that feels right
There’s no one-size-fits-all approach to support. We work alongside each person to understand their needs, strengths, and goals.
Our Vision
Empowering people of all abilities and vulnerable young individuals to feel safe, valued, and capable of achieving their full potential.
Our Mission
Delivering inclusive, person-centred programs that build confidence, life skills, and resilience in a safe and supportive environment.
Our Core Values
Our approach is centred on collaboration. We listen first, understand what matters to you, and then work together to create a support plan that fits your life.
PersonCentred
Empowerment
Cultural Inclusion & Respect
Uncompromising Safety & Accountability
Compassionate Collaboration
Meet the Founder
Laisa Otukolo
founder
100%
Personalised Support
1:1
Individualised assistance
24/7
Support when you need it
FAQs
Questions about care? We’re here to help.
Find answers to common questions about our support services, how care works, and what to expect when getting started.
What types of support do you provide?
We offer a wide range of tailored disability and community support services. Our key services include Youth Mentoring, Child Protection and Youth Justice Support, Culturally Responsive Support, Supported Independent Living (SIL), Community Participation, Support Coordination, Assistance with Daily Living, and specialized Day Programs (including music, textiles, and cooking). We also provide 24/7 care in-home and for emergency accommodation.
How do I know which support is right for me?
Our approach is highly person-centred, meaning we honor each individual's choices, goals, and lived experiences. Because our supports are tailored and flexible, the best way to find the right fit is to contact our team. We will listen carefully to your needs and help design a support plan that aligns with your goals and life journey.
How do I get started with your services?
Getting started is easy. If you are a self-managed or plan-managed NDIS participant, family member, or carer, you can reach out to us directly to learn more. You can get in touch by calling us at +1300153000, emailing [email protected], or using the contact form on our website.
Do you provide flexible support?
Yes. One of our core values is Person-Centred Care, which ensures that all supports are tailored, flexible, and responsive to your changing needs. We offer flexible support options ranging from day programs and community participation to 24/7 care and emergency accommodation.
Can you support people with complex needs?
Yes, we provide High-Intensity & Complex Supports. This includes specialist support delivered by trained and experienced staff for participants with complex needs, as well as assistance with complex hospital-to-home transitions to ensure a safe and smooth journey.
Do I need a referral to access support?
No, a formal referral is not strictly required to get in touch with us. We welcome inquiries directly from participants, family members, and carers, as well as from official referrers.
Is Counselling Right For Me?
It's completely normal to wonder whether counselling is the right step. Many of our clients felt unsure before reaching out. You don't have to be in crisis to benefit from support. If life feels harder than it used to, you're carrying more than you can manage alone, or you simply want a safe place to talk, counselling may help.
I've never seen a counsellor before.
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Is what I'm experiencing serious enough?
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What if I cry?
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What happens in the first session?
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What if I'm not sure where to start?
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Let’s find the right support for you
Not sure where to begin? We’re here to listen, answer your questions, and help you explore the right care and support options.
Centred Care Collective acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
