Contact Us
We would love to hear from you
Whether you are a participant, family member, or carer looking to learn more about our services, our welcoming team is here to help. Reach out to us below, and we will be in touch shortly.
Let’s find the right support for you
What kind of support are you looking for?
Next Steps
Support starts with
a simple conversation
We've designed our intake process to be simple, transparent, and completely focused on you.
Immediate Confirmation
We'll let you know we've received your enquiry right away, so you're not left wondering.
Discovery Call
Within 24 hours, we will call you for a friendly chat about your needs and goals.
Seamless Integration
If we're a good fit, we'll organise your paperwork and introduce you to your support team.
FAQs
Questions about care? We’re here to help.
Find answers to common questions about our support services, how care works, and what to expect when getting started.
What types of support do you provide?
We offer a wide range of tailored disability and community support services. Our key services include Youth Mentoring, Child Protection and Youth Justice Support, Culturally Responsive Support, Supported Independent Living (SIL), Community Participation, Support Coordination, Assistance with Daily Living, and specialized Day Programs (including music, textiles, and cooking). We also provide 24/7 care in-home and for emergency accommodation.
How do I know which support is right for me?
Our approach is highly person-centred, meaning we honor each individual's choices, goals, and lived experiences. Because our supports are tailored and flexible, the best way to find the right fit is to contact our team. We will listen carefully to your needs and help design a support plan that aligns with your goals and life journey.
How do I get started with your services?
Getting started is easy. If you are a self-managed or plan-managed NDIS participant, family member, or carer, you can reach out to us directly to learn more. You can get in touch by calling us at +1300153000, emailing [email protected], or using the contact form on our website.
Do you provide flexible support?
Yes. One of our core values is Person-Centred Care, which ensures that all supports are tailored, flexible, and responsive to your changing needs. We offer flexible support options ranging from day programs and community participation to 24/7 care and emergency accommodation.
Can you support people with complex needs?
Yes, we provide High-Intensity & Complex Supports. This includes specialist support delivered by trained and experienced staff for participants with complex needs, as well as assistance with complex hospital-to-home transitions to ensure a safe and smooth journey.
Do I need a referral to access support?
No, a formal referral is not strictly required to get in touch with us. We welcome inquiries directly from participants, family members, and carers, as well as from official referrers.
Let’s find the right support for you
Not sure where to begin? We’re here to listen, answer your questions, and help you explore the right care and support options.
Centred Care Collective acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
