Referral Portal
Make a Professional Referral
We partner with Support Coordinators, Social Workers, Government Agencies, and Allied Health Professionals to provide seamless, wrap-around support for your clients. Complete the form below, and our intake team will be in touch promptly to discuss how we can assist.
20+
Years of experience
30+
Dedicated support professionals
Why Refer Us
Support That Makes Your Job Easier
Our referral process is designed to be simple, responsive, and focused on achieving the best possible outcome for each participant.
24-Hour Response
We review and respond to referrals within one business day, so participants can move forward without delays.
Personalised Matching
We consider individual needs, preferences and personality to help create a genuine support worker fit.
Unhurried Care
We contact you (or the participant/family) to arrange an initial meet-and-greet and establish a tailored support plan.
Trust / Compliance
Trusted by Coordinators. Focused on Quality.
We maintain rigorous standards across our services so Plan Managers, participants, and families can feel confident in the support we provide.
NDIS Compliant
We follow relevant NDIS Practice Standards and requirements to support safe and accountable service delivery.
Fully Insured
Our comprehensive insurance coverage helps protect participants, workers, and the services we provide.
Vetted Staff
Our support workers undergo appropriate screening, background checks, and ongoing training.
Clear Reporting
Receive timely and transparent progress notes and incident reporting to help keep everyone informed.
How it Works
A Simple Path From Referral to Support
Our streamlined process keeps communication clear and makes it easy to get participants connected with the right support.
Step 01
Submit Your Referral
Complete our secure online referral form with the participant's details and support requirements.
Step 02
Assessment & Matching
Our team reviews the referral and works with you and the participant to understand their needs.
Step 03
Agreement & Scheduling
Once the right fit is confirmed, we finalise the necessary paperwork, arrange schedules, and support.
Contact Us
Let's Find the Right Support
Complete the form below and our team will review your referral. We aim to respond within 24 hours.
Let’s find the right support for you
FAQs
Questions about care? We’re here to help.
Find answers to common questions about our support services, how care works, and what to expect when getting started.
Who can make a referral to Centred Care Collective?
We welcome referrals from Support Coordinators, allied health professionals, hospitals, government agencies (including Child Safety and Youth Justice), and community organizations. We also accept self-referrals from participants, families, and carers.
What geographic areas do you service?
We support participants across Brisbane, Logan, Ipswich, and the Gold Coast.
What types of NDIS funding do you accept?
We currently support self-managed and plan-managed NDIS participants. Plans are also underway for full NDIS registration.
What services can I refer a client for?
You can refer clients for a variety of flexible, tailored supports, including:
Supported Independent Living (SIL) and Disability Accommodation
High-Intensity & Complex Supports
Child Protection, Child Safety, and Youth Justice Support
Culturally Responsive Support (including ATSI-specific programs)
24/7 Care and Emergency Accommodation
Day Programs, Youth Mentoring, and Community Participation
Can you accommodate clients with complex needs or hospital transition requirements?
Yes. We specialize in High-Intensity & Complex Supports delivered by trained and experienced staff. We also provide tailored transition plans for complex hospital-to-home transitions to ensure a safe, smooth, and supported journey for the participant.
How do you approach support for Aboriginal and Torres Strait Islander clients?
Cultural inclusion is one of our core values. We provide culturally responsive services guided by highly qualified, recognized ATSI mentors and Elders to ensure support respects the client's culture, identity, and heritage.
What is your approach to care and safety?
Our approach is person-centred, strengths-based, trauma-informed, and child-safe. We comply with relevant NDIS Practice Standards, Child Safe Organisation requirements, and have a zero-tolerance policy for abuse, neglect, or exploitation.
Let’s find the right support for you
Not sure where to begin? We’re here to listen, answer your questions, and help you explore the right care and support options.
Centred Care Collective acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.
